General
Wheel Hat Ordering
Information:
Please send all emails to:
WheelHat@gmail.com
If you are ordering a standard hat model and paying with paypal or a credit card, please
use the PayPal checkout buttons located beneath each hat model for payment. Should you prefer or if PayPal does not take the order (happens occasionally), please e-Mail your order to us. Please be sure to include the order info list below in your email. If paying by mail or if you need custom options or custom shipping,
then please let us know by e-Mail.
ORDER INFO LIST:
When you contact us, PLEASE provide us with the following information:
• the model number & short description of your hat choice
• size measurements (as per instructions below, ie. head measurement & hat size)
• shipping address
• any time constraints or deadlines for your order
• color choices for leather and fabric
Please take a moment to familiarize yourself with the other ordering details on this page.
How to
Measure your Head:
If at all possible, we feel it is best to let someone else measure
your head with a soft sewing tape measure. We need the actual measurement
in inches, straight around your head from about 1 inch above the
eyebrow. The tape should be Comfortably Snug; NOT TOO tight, nor TOO loose. We also need your modern hat size as well. Having both
the measurement and hat size allows us to achieve a more accurate,
custom fit.
Standard Wheel Hat Options:
Our Standard Wheel Hat (WHWL-N) includes navy wool fabric, calico lining fabric and
a black leather visor, and no chin strap. Please let us know if you would like to change any of these choices.
• Visor
color: natural, brown or black
• Visor front edge tooled trim line - yes or no
• Wool fabric color: Dark Navy, Black. Other colors offered upon fabric availability. (For color options &/or customer supplied fabric details, please contact us.)
• Chin Straps: We normally use 2-3oz.
leather chin straps, which include rectangle, light wt. brass buckles, and plain brass buttons.
• Due to high cost of metals, our Silver buckles are no longer available.
• Chin Strap Buttons: In addition to plain brass buttons, we offer Plain White Brass buttons (not pictured), Dragoon Eagle "D"
shield buttons and General Service Eagle brass buttons for an additional fee of $8.00 per set of two buttons. Sorry, there are no Silver buttons. Please let us know your choice at the time of your order.
All buttons are subject to availability. See pics below.
General Wheel Hat Terms:
• No
COD or purchase orders are accepted.
• There will be a $30 charge
for any returned checks.
• Wheel hat orders
are processed, "First in, First Out" and are shipped upon
payment clearance. Delivery times may vary. Please check on current schedules prior to ordering. Sometimes circumstances out of our control might delay
an order. We apologize for these delays. We will try our best to
keep you informed when they occur.
• All
wheel hats have a heavy cotton sweatband,
for wearing comfort, and better fit.
• Lining materials are picked according to availability,
and include cotton calico or flax/linen. For really cold weather, we also
offer a "calico-like" cotton flannel. Please let us know your preference at the time of your order.
• Summer weight hats are available in linen, and cotton canvas and are not lined. If you prefer a lining there is an additional fee. Please e-Mail for details. (Heavy Cotton Wheel Hats from antique heavy seed sacks are no longer available.)
• Discount available for customer provided fabric. Please e-Mail for details.
Payments:
At
this time, the following payment methods are accepted:
1.) Payment
can be made by credit card through the Paypal "buy-it-now"
button, associated with standard items, without options, ONLY. You
do not need to be a member of PayPal to use this payment method.
2.) For credit card payments of special order items with optional
features: Please e-mail the information list above, ie. item number and description, etc. of the wheel hat you want and all
options desired. We will calculate your order, and send you a PayPal invoice for the correct amount of your order by email.
3.) For check or money order payments, Please e-mail the information list above, ie. item number and description, etc. of the wheel hat you want and all
options desired. We will calculate your order, and send you an invoice for the correct amount of your order
by email. Once you have received the invoice, please send
your check or money order and include a copy of your invoice to:
Tekhelet Hats
PO Box 60292
San Angelo, TX 76906-0292
For any questions,
or if you need further clarification, please let us know by contacting us at: wheelhat@gmail.com
Sales
Tax in Texas:
Texas residents pay 8.25% Sales Tax calculated in Texas on the
total of product price + shipping. If purchasing for re-sale, we
will need for you to mail to us a valid Sales Tax Exemption Form (available
at office supply stores or Comptroller Office), properly completed
with a current Texas Sales Tax Number, prior to shipment.
No exceptions.
Shipping & Handling:
Standard Shipping Within the United States:
USPS
Parcel Shipping charges including insurance are as follows:
• Cotton wheel & mechanic's hats - $8.00 each
• Wool & specialty fabric wheel hats - $10.00 each
Custom Shipping Within the United States:
• Priority (3-4 day) delivery - add an additional $4.00 to above rates.
• Second day delivery* - add an additional $8.00 to above rates
• Overnight delivery* - add an additional $25.00 to above rates.
*this option may not be available in all areas. Please check for quote before selecting these options.
International
Terms & Shipping:
Please email with your shipping address for shipping & handling
cost calculation.
We ship to Canada, Japan, Taiwan, Australia, New Zealand and Western Europe. No International Returns, all sales
are final. Customs declaration at product price only. Payment in
US dollars, net 3 days. Please e-Mail for payment options before
ordering.
Exchanges & Returns:
Over time, we have found that measuring correctly and also including your known normal hat size with your wheel hat order, eliminates the need for exchanges and refunds. However, both are still options.
To exchange a wheel hat for another size, color or other options, please
return it insured, in NEW condition. There is a 25% re-stocking fee. We will send you an invoice for the exchange. In the box, please send a note to let us know the details of what you
would like in exchange. Also include a check or money order for the invoiced amount to cover re-stocking, shipping & handling.
If you
would like a refund for a hat, please return it, insured and in NEW condition, with a brief description of why it is being returned.
We will refund the price of the
hat only, less all fees for shipping & handling charges.
All Exchanges and Returns must
be made within 30 days of the receipt of your purchase. Product
must be in unworn, NEW condition and accompanied by our original invoice. All returns must be insured for original purchase total.
We can't accept used items for refund or exchange. Returns without
an invoice will be for "in-house" credit only and calculated
as Exchanges above.
Please
ship the insured item to:
Tekhelet Hats
PO Box 60292
San Angelo, TX 76906
We are
not responsible for uninsured shipping accidents and/or loss on
return items.
~~~~~~~~~~//~~~~~~~~~~
Thank you for your order! We appreciate your business!